Attracting and recruiting tech savvy grads with video

Posted by Nick Francis
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It’s a common challenge. All businesses now are tech businesses and so need the best tech savvy talent to survive and thrive. The big problem is that the best talent wants to work for the FAANG companies: Facebook, Apple, Amazon, Netflix, Google. Not only do these companies seem glamorous to a young grad from Birmingham – Alabama or the West Midlands – they have impossibly deep pockets. They put forward a compelling offer – so what should you do?

Avis in the early 1960s was perennially second place in the market. Try as they might, they just couldn’t dislodge Hertz from number one. They turned to advertising agency Doyle Dane Bernbach, who decided that rather than a weakness, their No 2 status was a strength. It meant that they couldn’t afford to be anything other than the best. The ‘We Try Harder’ slogan was born. In the end is ran for 50 years and became the arguably the best challenger marketing campaign ever. It was so successful that for a time, worried Hertz execs joked that Avis would soon have to stop running it, because it would cease to be true. 
 Avis No 2 Manifesto     

At the time, the idea that a company would admit that it was anything other than the best in their market was anathema. It opened the door for a whole new way of thinking about and marketing challengers in the market place – think DDB’s ‘Think Small’ ad for the VW Beetle. If we jump forward to the modern world, the ability of companies to be open about their shortcomings is a valuable part of building trust with your employees. We’re living in the 'Age of Transparency'. They know you’re not perfect, so don’t jeopardise your relationship with them by pretending you are. Fess up to the reality. Through this you can capitalise on the opportunity that is open to you.

Your Greatest Weakness is your Greatest Strength 

 

“Every adversity brings with it the seed of an equivalent advantage”

- Napoleon Hill

 

In his classic book, Think and Grow Rich, Napoleon Hill tells the story of his deaf-mute son, Blair. He was examined by a wide range of doctors and hearing specialists, all of whom told him that he would never be able to hear. This was the early 20th century, so hearing aids, support, even normal life was beyond most people in a similar condition. Despite this, throughout his early life, Hill told him that the deafness that he was born with was in fact his greatest strength. Blair put complete faith in his father that it was.

He persevered through schooling with very little in the way of external help. This made him extremely driven to succeed. When he wanted something, he would work to achieve it. His elder brother on the other hand did not have the same disability and so lacked this hunger.

Blair was completely deaf until he received a hearing aid, while at college. He was completely blown away by being able to hear for the first time in his life. He contacted the hearing aid company and worked with them to improve their marketing so that they could reach hundreds of thousands of deaf-mute people all around the world. He created a school to teach similar people to hear and speak for the first time in their lives and helped many thousands. Has he not had the belief in the opportunity that his weakness offered him he would never had been able to change the lives of so many people.

Great. What does that mean though?

The point is that you are in the position of a challenger. The fact that you are not a FAANG company is your greatest strength. These companies are great in many ways, but they are not as young and fast moving as they once were and tech is the heart and soul of their businesses. If you are a financial, automotive or drinks brand you can offer the whole tech experience, but you also have a whole other level on top of that. This represents an exciting challenge for those who want to grasp it. The point is, you can’t beat them at being them, you need to beat them by being you. You need to be bold, be different and be real. What do we mean by that though? 

 

 

Being Different: Vodafone

One of the challenges that Vodafone has is that most grads think of them as a company which operates mobile phone shops. In reality, they are a hi-tech communications company with opportunities for staff members to travel and work all over the world. One thing which makes them particularly special is that they have an extremely accepting and inclusive culture. Because of this, they have set out to be the No.1 employer for women and LGBT+.

This means that they can share really engaging and thought provoking and content like the video above. It is an extremely clear illustration of their purpose as a business. Through sharing this in a wide variety of their content they allow potential employees to decide to align themselves with the brand. This leads to better recruits and far more engaged employees. We will share another post on the value of purpose in recruitment and engagement soon. Watch this space.

 

Being Bold: BMW

Few clients are willing to be really be bold when it comes to it. We start many projects with high aims, but the reality is that it takes guts to go for take the breaks off. BMW are a company interested in how they can attract the best tech-grads to help them become a transportation provider of the future. In order to deliver on this goal, they need to attract top software engineers who can build and integrate the technological complexities that make a modern car a driving computer. This is a challenge for a company that is over 100 years old and is not necessarily the first example that a possible recruit would think of when listing tech focused companies to apply to. 

The BMW Facebook page benefits from lots of views, but too many of them were bouncing off. There was also a disconnect between the consumer (outward facing) brand and the employer (inward facing) brand. The brand Facebook page is a delicious (if you like that kind of thing) collection of glossy car shots, while the recruitment page left a little more to be desired. Luckily, they had lots of material from the main brand which could be repurposed into something very different to the traditional employer brand. They wanted to use that to sell the excitement and energy of a job at the company. With the addition of a some specially shot narrative footage and sound design, the Facebook page was transformed. Leading to significantly better visitor retention - differentiating the page for visitors. This was only possible because they we willing to push it and do something different.

 

Being Real: Capital One

These profile films for Capital One, are designed to show the personality of each interviewee without getting in the way with any overt brand messaging Your audience are extremely adept at spotting 'spin' - this is particularly true for ultra savvy techies. It's important to remember also that if you are featuring your employees from the same target group, you need to let them 'talk their language' to their contemporaries. You need to make sure that they sound the same, but are effectively subject matter experts. It's too easy for brands to want to control the precise messaging featured in their films, but this is almost certain to alienate the audience and damage the content's effectiveness.
 

So...

In reality there are a wide range of ways that video can help you to target these hard to reach grads. Each of these three approaches work for their audience, but there is no reason why they shouldn't work for you. There is nothing from stopping you from combining one or more of them. The most important thing for you to do with any project is to be really clear at the outset what you are trying to achieve.  We pulled together a worksheet to help you to start off any project on the right foot. You can download it right here:

 

DOWNLOAD BETTER BRIEFS

You may also be interested in the Attract and Recruit the Best Candidates with Video page. 

 

Topics: Attract and retain the best candidates, How-to, Being a better commissioner

Cause marketing - actions matter more than words...

Posted by Nick Francis
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Cause marketing - marketing with the dual aim of bettering society and driving profit is more important than ever. Important because frankly, society and world need all the help they can get, and because it’s a really effective way of improving the way your audience think about your brand.

Casual Films Cause Marketing

Cone Communications has been running an annual study on the efficacy of cause-related marketing. It found that this is no longer a differentiator, unless it is also accompanied by a genuine effort by the companies to demonstrate they are achieving an actual impact.

 “[Cause marketing] is no longer a competitive differentiator unless it is also accompanied by a genuine effort on the part of companies to demonstrate how their efforts were making a real impact on achieving results.”

– Cone Communications

Unfortunately, this shows it’s not enough to simply talk about the great projects that you are putting money into. Audiences are far more likely to talk about what a brand did than what they said. This means that, in order to make taking a more conscientious approach work for you, you actually need to get your hands dirty. You must ‘live your purpose’. It should shine through in everything that you do. Failure to do this leads to a perceived lack of authenticity in the eyes of your stakeholders, which, thanks to social media, will do disproportionate damage to your brand.

It is also important to get intricately involved in the causes that you wish to benefit in order to avoid the charge of ‘jumping on the bandwagon’, as Pepsi found with their Kendall Jenner protestors spot...

 

Getting it wrong: Pepsi and Kendall Jenner

Whatever cause you decide to get involved in, it’s essential that your brand has an authentic attachment to the cause. This cannot just be lip service. It is also extremely important that you understand the nuances of the issue and don’t trivialise it through superficial understanding. Pepsi’s Kendall Jenner commercial shows her giving cans of Pepsi to police officers, seemingly with a view to reducing tensions at a Black Lives Matter protest. The idea that Jenner, who is white, could turn up and solve the situation with a can of soda was seen as extremely insulting and out of touch. Social media did the rest, culminating in the 18-year-old model sharing a video, with her crying and begging the forgiveness of the masses.

Casual Films Kendall Jenner Pepsi

It might be tempting to move away from cause-related marketing as a result. The key point here is that if you are going to take this route, which you should, you need to get involved at the root, make a difference and then tell that story. It is not acceptable to simply say, from a disconnected position, that you ‘believe’ in good causes. It is necessary to actually become involved in them, to understand them and to benefit them; to use your considerable might to work towards a solution, no matter how small the step you enable might be.

 

Greenwashing

greenwash

/ˈɡriːnwɒʃ/

noun

Greenwashing is marketing that intentionally overemphasises the green credentials of a business activity, while downplaying the actual negative impact. As a term, it was first used by Jay Westervelt in an essay criticising the hotel industry for their habit of leaving cards in their bathrooms asking their guests to reduce the amount of washing that is done by not leaving their towels on the floor, from where they would have to be washed. Westervelt showed that, far from being motivated by the environment, the hoteliers were in fact motivated by the reduced costs it would incur, thereby increasing their profits.

It is not a new thing though; in 1969 alone, public utilities spent more than US$300 million on advertising their green credentials – more than eight times what they spent on the anti-pollution research they were touting in those ads.

Greenwashing became more elaborate through the 1970s and 1980s, to the extent that in 1990, on Earth Day 20, one-quarter of all goods launched in the US were marketed as being “recyclable, ozone friendly and compostable”. In 1985, Chevron launched their People Do series, which was aimed at those who were societally conscious and hostile to the company. The ads featured bears, eagles and animals, and underlined how hard the company’s people were working to protect wildlife during their work. These ran for 15 years and became a textbook case of how successful greenwashing can be, leading to a 10% jump in sales and a 22% jump among the hostile audience target group.

Greenwashing in the current ‘post-truth’ age is alive and well. The bottled-water industry, for example, leans heavily on imagery of the natural world in its marketing, and trumpets the reduction in plastic used in its bottles, while its products continue to have a severely negative ecological impact. Only 31% of plastic bottles consumed in the US are recycled. With so much demand for ‘green’ products (72% of millennials will pay more for environmentally sustainable products), it’s not surprising that businesses are keen to stress their credentials.

 

If you're interested in getting a few more tips on how to make better, more effective videos,

you can download our our TOP TEN tips right here:

Download Top Ten Tips

Topics: Purpose driven video, Being a better commissioner, How-to

The Video-Production Process / How to Make a Film

Posted by Nick Francis
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Most people have got an idea of the different steps that go into the production of a video. Here, we thought we'd take a moment to outline each of the different steps so that you can see how it all fits together. Of course, the way different companies, producers teams make films might be slightly different. The general principles explained below should ring true though.


We made a film about this many many moons ago. Lots of the Casuallers featured in this video have moved on to new pastures. Those of us who have remained are slightly greyer, slightly wrinklier and less annoyingly youthful (ish), but it still gives a good grounding in the process:


So how does it work?

Simply put, we need to think about what we’re going to produce, organise it, produce/create it and then share it. This means that productions break down into the following four stages:

1. Preproduction

2. Production

3. Postproduction

4. Delivery


Preproduction

This is where we do all the work to understand what the right thing to create is. This pre-creative/brief-writing stage is arguably the most important in the whole process. This is often not given enough time in the desire to get on with the hands-on project. Needless to say, clear insight gained here is far cheaper to put into action than that gained when the film is finished and delivered. It is remarkable how many times I have made films with global brands, only to reach the end of the process and have someone who wasn’t consulted early enough ask, “Why are we making this, anyway?”

Want a little help creating effective briefs? You can download it right here.

Once we have this, we can start to think about how you are going to achieve all those objectives. This is known as creative or scripting. Creative tends to go through a number of iterations, until everyone is happy with it.

Once we have an agreed creative idea, we can start to organise all the things that are required to accomplish it. This will include an outline of the different actors/interviewees, props and locations. Making a film is very similar to organising an event. The event of physically making the film is called production.

Production

The hands-on production of the film is usually relatively short compared to the rest of the project. It is also often the most expensive stage in the project. This is because we can have lots of people in the same place at the same time. As we covered earlier in the book, the cost of the production phase has come down drastically since the days of scores of crew being required to get a decent-looking result. Today, a single self-shooting director/filmmaker can achieve a surprisingly high-quality output. That said, there are still elements that can add to the cost of the project. These include a large number of actors/extras, shooting in locations that require travel/accommodation for the team, and specialist production elements such as drones, underwater cameras and cranes.

Postproduction

Once it’s all been shot – ‘in the can’, if you like – the film then goes into the edit. An editor goes through all the material that was gathered during the production phase and selects the best moments from what could amount to hours of material. Many purists argue that this is true filmmaking, as it’s where the film is actually made.

The first step is to get to an initial assembly cut. This is made up of all the best shots, which are pulled into a basic running order. This is also called a rough cut. The film now goes through a series of back-and-forths between the editor/producer and the various project stakeholders. If the editor is ‘chunking’ (splitting) the video for a number of different edits to be shared on social channels, he/she will tend to work on one main output, to get that right before moving on to the other cuts. This allows the editor to familiarise himself/herself with the footage, and to establish a style that the stakeholders are happy with.

Felicia Producing Casual Films


Three films?

It is said that, in the process of making a film, the creators actually produce three: there is the film that was initially conceived in the creative phase, the film that they believed they shot during production and then the film that is actually there once the editor has finished his/her work. Needless to say, it is the third film that remains to be shared and known by the world beyond the production team. This trope underlines an important aspect of filmmaking: be clear on what you are trying to achieve, but be prepared to incorporate positive additions as they occur. It is almost impossible to plan for every single eventuality that might befall the production. The best work comes from taking the events that occur – a beautiful sunset, a perfectly timed bird flying through the shot or an accidental nudge of an edit that just works – and being ready to integrate them.


Finishing

Once the project sponsor is happy with the edit, it is sent for a few final tweaks. At this stage, the titles, graphics and any final visual flourishes are added to the film. The picture is then considered to be ‘locked’. This means that no one can make any more changes to the project’s visuals.

Then, the edit is colour graded. This step tweaks and stylises the colours to make sure that they are all uniform and stylistically fit the story. For example, adding a blue hue to scenes filmed at night.

Sound design

The film is then sent to have the audio finished off. This includes having any sound effects and composed music added. Then, the sound designer tweaks all the levels of the audio to make sure that the volume is consistent, the dialogue is audible and it all sounds right. With modern content becoming as disposable as it has, this may not happen on every production. In that case, it comes down to the editor to give the film a once-over to make sure it is all good instead.

Delivery

We now have the finished output/outputs, but the whole process has been for nothing if the target audience don’t get to see it/them. This is where the delivery method comes in. There are many, many different ways of getting your content seen, from Facebook banners to bus-mounted video screens. What is really worth doing, though, is including the distribution method in the briefing phase. This allows the production to be tailored to make the most of the displays that the outputs will be shown on or the different ways that people view each platform.

Topics: Being a better commissioner, Production process, How-to

Building trust in the era of fake news

Posted by Nick Francis
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The ‘Age of Transparency’

The Technological Revolution has changed the nature of communication: it is no longer simply the few with the means broadcasting to the masses without. Communication is now omnidirectional: everyone is broadcasting, commenting on and sharing each other’s messages. This environment presents significant challenges for corporate communicators in particular – consistency of message is key. Out of sight is no longer out of mind. In the globalised world, eyes and cameras are everywhere. Blue-chip megaliths can lose billions in market capitalisation from a single incident, with their reaction magnified to the world by omnipresent smartphones. This ‘all-seeing eye’ has illuminated areas that were closed off before. We have become more familiar with the workings of authority. With this familiarity, contempt has crept in, which has led to a general crisis of trust.

Nick Francis Buidling Trust in the Era of Fake News

Scandals in almost every field – for example, sexual harassment/#MeToo, politics, corporate malpractice, police mistreatment (e.g. Black Lives Matter) and hacked answerphones – have led to historically low trust ratings for the traditional pillars of power. Traditional broadcasters are suffering from an onslaught of new media and a resurgent, divisive political movement intent on dismissing discourse; this increases and aims to capitalise on the trust gap.

Set against this backdrop, it’s not surprising that trust has become a, if not the, watchword of business communications. Every business function – from product launches to temporary-staff induction – has to be performed as if the world is watching, because, frankly, it could be.

There is now a constant check on all of your operations and communications. Would-be citizen journalists armed with camera phones are everywhere, as United Airlines found out in April 2017 when their security staff forcibly removed a passenger from a flight at Chicago O’Hare Airport. What was once an anecdote shared among friends now has the potential to become global news, aided by the power of moving image. Put a foot wrong and whistle-blowers – both internal and external – have the means to call you out in potentially ruinous ways. This phenomenon has made various commentators describe the modern age as the ‘Age of Transparency.’

 

“Trust is built on authenticity.”

– Brian Tracy

Beyond the obvious complexities of operating in this ‘Age of Transparency’, lie the challenges of dealing with ‘fake news’. The ability to broadcast has been used by some to share their own ‘alternative facts’. These are then shared and amplified, undermining the public’s faith in everything they see online. While this has impacted traditional media and governments more significantly, it is still a key concern for those in business communications.

Have faith though. All new technology takes a little time for people to understand and use effectively. Think of the men with red flags running in front of early cars to warn pedestrians, or cell phones ringing all the time before society discovered the vibrate function. We are living through an unprecedented period of technological advancement, so it’s unsurprising that there will be some growing pains. As I write, some of our brightest minds are working on solutions to these challenges.

Credibility is essential. This is particularly true given that, according to PR giant Edelman’s Annual Global Trust Survey, 69% of those questioned believe that the most important role for the CEO is to make sure that their company is trusted. It is essential to build and maximise the trust of your audience – your employees, your customers and your shareholders – but it can feel like you are swimming against the current. So, how can your communications help you to do that?

 

1. Make it about the audience 

The most valuable thing you can do to make your content resonate, is to make sure that it is right for your audience. They know themselves better than anyone, so they instinctively know what rings true and what feels false.

 

2. Be mindful 

Be careful where you allow your brand to feature online. The whole online environment is not as low trust as might appear at first. There are trusted pockets. It is important to seek these out, and to avoid sharing content on large international platforms that are failing their users and advertisers in providing a space free from lies and hatred.

 

3. Act with humility 

Be prepared to share the challenges as well as the successes. The greatest stories, with the greatest heroes, are not defined by unremitting success. They are made great through adversity. Share your adversity; you will enrich your narrative and the audience will come with you.

 

4. Be transparent 

Brands have been forced to deal directly with complaints and criticism of their online profiles for several years now. Those who have taken an ostrich-like head-in-the-sand approach have suffered significantly as a result. It is not an option to not engage, and yet very few, if any, companies have actively welcomed that negative feedback at a deep level and used it to improve themselves. There are, of course, huge challenges in operating a global business. The audience understand this. As with the previous point, put your hands up and explain that you don’t have all the answers, but that you’re doing your best. They will love you for it.

“Being transparent is what gives our business its most important asset – trust. At a time when there is a crisis of trust in many institutions across the world, there has never been a more important time for business to play a leading role in restoring it.”

– Paul Polman, CEO, Unilever

 

5. Be consistent 

You will gain the trust of your customers through delivering quality and value in both the content you produce and your products/services. Consumers like to know what they’re going to get, and will prefer to go with something that they know will be a 7/10, rather than shooting for a 9/10 and risking ending up with a 3/10. This desire for the ‘known’ explains the success of business chains to a large degree.

 

6. Deliver on what you promise 

Don’t say anything that you can’t back up with action, again and again. 

 

7. Have a higher purpose

For organisations, these are aspirational by their nature, grounded in humanity and go beyond the profit motive. A business’s purpose is often referred to as its ‘North Star’ – an unattainable, guiding light, against which all activities are measured. It provides clarity for all the decision- making in the business, from the significantly strategic to the day-to-day tactical.

“Purpose is a long-term, forward-looking intention to accomplish aims that are both meaningful to the self and of consequence to the world beyond.”

– Bill Damon, Director, Stanford Center on Adolescence

 

Purpose has come to be referred to as the ‘Why?’ for a business, as outlined by Simon Sinek in his excellent book Start with the WhyIt should clearly articulate the stance of the business, allowing everyone who comes into contact with it to identify whether it aligns with their own value structure and aspirations. As this alignment grows, it graduates to a state that stakeholders are able to describe as ‘belonging’.

This desire to belong to a tribe answers a base yearning within us all. Many of the most successful businesses of our time – Zappos, Ben and Jerry’s, and Apple – have grown through the successful propagation of a tribal belonging among their staff and customers. This is only possible through a powerfully articulated, clear purpose.

This success has led to purpose becoming en vogue for much of the business world. It’s no longer enough to exist to ‘maximise shareholder value’. In the post-2007 world, purpose- and cause-driven business is more important than ever.

We'll return to the purpose of purpose to the content of your content very soon. Watch this space.

 

Topics: Being a better commissioner, Increase brand awareness and appeal, Attract and retain the best candidates, How-to, Purpose driven video

Mitie: How can video explain the future of the workspace?

Posted by Nick Francis
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Mitie is the UK's largest facilities management company. They have been putting a fair bit of thought - and action - into what the information revolution means for the workspaces of the future. These ideas have been tied together in a plan called: The Connected Workspace.

Mitie Casual Films Main

Communication is essential to any effective plan so they decided that they needed a short series of films to explain what they mean by The Connected Workspace.

Every commissioner naturally wants to get the maximum 'bang for their buck' from every production they create. Generating a number of different outputs from the minimum amount of production - filming - time is a great way of doing this.

 

The Main Film:

This film captures the essence of the concept. It shows all of the different facets of the brief and is designed to work as a standalone unit:

Mitie Connected Workspace

It has a dynamic soundtrack and is designed to be emotionally engaging and inspiring. This engages more of the brain chemistry, which makes the message significantly more memorable.

 

The 'Talking Head' Intro Film:

In order to share the background and concept behind the concept, we decided to complement the main output with an interview led film. Where the main film focuses on emotion, this Intro Film is informative. These two facets - emotion and information - tend to be mutually exclusive in a production. ie. the more informative something is, generally the less emotionally engaging - and vice versa.

 Mitie Intro Film

The Social Cut:

The main intro film is over 3'00" long, which is fine for viewers who have made a conscious decision to watch it to gain the information. For the audience on social media though, this is way too long. This is why a 30" social media cut is created to encapsulate the idea in a more consumable package.

This is also a good way of increasing the 'bang for your buck'. Once the editor is familiar with the footage, putting out additional edits like this is relatively easy.

 

The Behind the Scenes Film:

This is another great way of getting more content out of the process. Making films/videos should be a rewarding, fun and creative experience (if you're doing it right). Getting everyone involved in the process together and working through the production plan makes this a great time for someone to shoot some back up material. It's a record of the day and gives you more content to share and promote the campaign.

 Mitie Connected Workspaces BTS

The 360 Behind the Scenes Film:

Even easier that getting one of the team to shoot a behind the scenes film is setting up a 360 camera in various spots throughout the production, so your audience can choose where to look. This is a cost-efficient way to be able to add depth to your campaign. You can reuse much of the assets from the central films. For example - as you can hear the music is the same as that used in the other films.

 Mitie Connected Workspaces Casual Films 360

 

You can see the main films in their natural habitat here: www.connectedworkspace.com

We hope this has helped you to understand some of the ways to make the most of your production. This project was made possible through Mitie’s appetite to do something eye-catching and different. This is reflective of one of the most important elements for any commissioner to consider - be bold. There is more high quality content being commissioned than ever before. Your audience spend time watching high-quality boxsets and compare your content to that bar sub-consciously. If you are going to stand out from the noise and be noticed, you have to be prepared to do something a little different.

That is one of our Ten Commandments of Better Video. You can download the full sheet here:

DOWNLOAD COMMANDMENTS

 

Topics: Explain or promote products and services, Being a better commissioner, Repurposed content

The simple secret to being more successful in almost everything you do...

Posted by Nick Francis
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There is one lesson in productivity that is so incredibly valuable, it's amazing it isn't taught to anyone working in any business on day one. For day one lessons it's up there with the location of the loos or whether the cookies in the cupboard are Scary Pete's personal stash or not. It's benefit has the potential to be far more lasting... 

justyn-warner-551353-unsplash-1

So what is it?

It comes from Steven Covey's 7 Habits of Highly Effective People. It is that you should:

“Begin with the end in mind.”

It’s in extremely valuable idea and it works with almost everything. From meetings to wedding planning to project management. Taking a moment to think about what you are trying to achieve before you begin a process is an extremely useful and valuable thing to do. It means you know exactly where you’re heading before you start towards it.

Why are we mentioning it here? Because it’s surprising how useful an exercise it is for video commissioners. Why are you creating or commissioning a project? What are the goals and how will you accomplish them? What specific, measurable, achievable realistic and time framed action or response are you looking to generate with your project. We know that’s ‘SMART’ goal setting, which we will cover here soon. The point here though is that you need to consider exactly what you want to achieve – what success looks like - before you even start. I know this may seem a bit obvious, but you would be amazed at how many people get blinded by the idea of ‘wanting a video’ without thinking about exactly what they want the video to do. We’ve worked on a few projects where we get very close to the end of the process, and a senior client representative says, “Hang on a second, why are we doing this?”

You need to be completely clear on your reasoning. Clarity of focus and purpose is what defines effective corporate content. It is too easy to start before taking the time to agree among the stakeholders what the video / video project will be used for.

Resist the temptation here to seek consensus among stakeholders by including too many disparate goals. Many people will use the fact that you are creating a video to include other messaging. Bear in mind that everything included in the final output that doesn’t specifically work to achieve the goal you set out will detract from its effectiveness. This may sound overly severe – of course films can be about more than one thing. You need to stop your film’s effectiveness from being watered down by including too many messages.

This is why the briefing stage is so important. It takes time, skill and discipline to agree on and write a really good, clear brief. This can be an extremely valuable experience, as it requires an alignment among the different stakeholders in the process. Having agreed on the content, you should write a brief that is clear and concise, but that is readable and engaging. You should try to bring what you are after to life, as the more effectively you can do this, the more likely you are to capture the imagination of someone who might know a potential subject. So many of the briefs that we receive as a company are dull, verbose and complicated. This makes sense, as they are very specific business documents, but they tend to elicit better responses if they are clear and have a little life to them.

THE BRIEFING DOCUMENT

Once you have all of the goals for the project ironed out, you can fill in a briefing document. The briefing 

document is the bible for the project. It should include all the objectives for the production: the audience, desired action (what success looks like), budget, timeframe, delivery channels and key stakeholders. You should take the

time to do one of these for every project you do, even if you’re a 

little lighter on the information on the basic ones. 

The time taken to make sure that you have thought a bit about it will save you far more time, money and annoyance in the long run. Almost every project that doesn’t end up as desired can be traced back to an incomplete or poorly thought out brief. It doesn’t need to be super complicated, but it will help you make more-effective films.

Writing a Winning Brief

If you’d like to know more, you can follow this link to download our Writing a Winning Brief Worksheet. This will help you to fill in a brief more accurately and thoroughly, giving you the perfect jumping off point for whatever your next project is.

Topics: How-to, Project management, Production process, Preproduction, Being a better commissioner

WSP: How Animation Works: Explaining Children's Hospitals of the Future

Posted by Nick Francis
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Welcome to our brand new blog. Please get in touch with your thoughts and share with others who might be interested.

Casual's London animation team recently delivered a couple of touching films for healthcare engineering whizzes WSP. The animation features WSP SVP of the US, Nolan Rome, talking about some of the ingenious steps they are taking to design future children's hospitals.

 This is the 20 second teaser version:

You can see the full video here.

Neat right?

Because everyday's a school day at Casual, we thought we’d take a minute to look how the specific facets of animation enhance the message of this video.

1. It allows you to show and tell

2. It adds production value

3. It makes the message more memorable

Let's have a look at them in a little more depth:

Showing and Telling:

 

How to animate iPad

 

For example: as Mr Rome explains how the children are provided with iPads (above), we see this on screen. This adds a visual hook to the dialogue, engaging two senses rather than just one and making what is being said significantly more memorable to the viewer.

 

2. Production Value

From a production point of view, shooting a talking head (as featured in this film) is about as simple as movie making gets. The addition of animation makes it appear significantly more professional and upscale. Chris (the animator) has done an excellent job of bringing it all to life, but in the grand scheme of things, it’s not the most complex of productions.

Animation still carries a degree of magic to it, which is why so many clients use it to communicate. It can be used to quite literally bring a brand to life - for example moving logos etc. This video is more reflective of the nature of WSP's brand, rather than its specific look.

3. Emotional Resonance

Finally, and possibly most importantly, animation adds to the emotional engagement of the audience. Small flourishes in the animation – like the sad look on the girl's face at the beginning - increase the viewer's engagement with the subject. This is because we are programmed to either like or dislike people or things that we believe are alive. In this case, the animation of the girl, while in reality just a collection of moving lines on the screen - build what is known as anthropomorphic empathy. The emotion this generates then codes the associated information into our brains. This makes it far more memorable and impactful.

There we go. A touching animation and a slice of learning. Who said we didn't look after you guys?

Topics: Being a better commissioner, Animation, Talking head, Production process, How-to, Explain or promote products and services

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